Customer Experience
These modules give you an overview of how you can improve your customer experience through simplicity and effortless selling
Customer Experience at its Best
This is an introduction to the very best in Customer Experience ; we help new homes businesses increase their customer experience and satisfaction. How can we help you to achieve improved results?
Delivering Experience Over Process
‘WOW’ Service is customer-centric style that makes a difference to everyone involved in the process of buying a new home.
Proactive Sales Progression
We are intent on making sure that all sales are progressed so that they meet key dates and any problems are seen in time to resolve them without holding up the parties involved – or the cashflow of your business.
Countdown to Completion
The actual point of legal completion needs intense management at site level and with good planning and practical occupation plans you’re able to provide the best customer experience.
Managing Legal Completions
This lesson gives you a sense of the depth of our knowledge in the days leading up to, and the actual day of legal completion.
Post Occupation Service
High customer satisfaction scores are the applause for all the hard work you put in, let us help you make this aspect of your role easier and your customer experience the best it possibly can be.