Assuring Every Customer an Amazing Experience

Module Overview

Giving customers the best experience is a Key Result Area (KRA) and Key Performance Indicator (KPI) of your personal success.

We help you at every stage of the buying process so the great experience you create for each customer leads to high customer satisfaction and success in this KRA for you and your colleagues. 

This includes the process customers are taken through up to Exchange of Contracts and in how their journey is managed until post-occupation.

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Module Includes

  • 1 Lesson
  • 1 Quiz