Archives: Modules

CXP06 | Post Occupation Service

Taster Lesson Overview High customer satisfaction scores are the applause for all the hard work you put in, let us help you make this aspect of your role easier and your customer experience the best it possibly can be We know what measures you can incorporate into your daily round to secure higher customer satisfaction …

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CXP04 | Countdown to Completion

Taster Lesson Overview The actual point of legal completion needs intense management at site level and we can share with you how we assure this with good planning and practical occupation plans to provide the best customer experience. Lesson Content In this taster lesson we will give you an insight in: Countdown to completion – …

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DSP07 | It’s About You!

Throughout the Ellare Driving Sales Programme, we share, not just WHAT to do day to day, month on month, but critically HOW to perform the role incredibly well. We know the role intimately and we know the competences and skills for you to be brilliantly successful in your sales management and leadership.  By participating in …

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DSP05 | Managing the Brand

You now know that every topic in our Driving Sales programme focusses on a crucial key result area of the sales manager and leader’s role. This element of the programme is no different. Managing the brand is all about how you inspire your team to achieve consistent and brand appropriate presentation and enable you to hold …

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DSP04 | Managing Intelligent Selling

As a sales manager, you are managing a team with everyone operating at different levels of performance, spaced out across a wide geography, all working on developments which have different identities and issues.  You will have high flying team members and fast-selling sites, mixed in with plodders, under-performers and developments that just haven’t yet found …

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DSP03 | Progressing Sales

Progressing Sales is a significant part of the whole Driving Sales programme and we know it represents a massive chunk of your day, every day! The Progressing Sales element of the Driving Sales programme recognises the great opportunities you have for problem solving on a daily basis. In the Sales Manager’s role, you are at …

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DSP02 | How to Drive Sales

There’s a reason why we’ve called the entire Sales Manager programme Driving Sales, and then dedicated a whole module to the same topic – How to Drive Sales! Profitable sales are the lynchpin of your business. A thread that runs right through the Driving Sales programme is the focus on your commerciality as a Sales …

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ISE08 | BONUS Your Personal Success

Success in this sales role comes from the obvious tangible sales results but what how else is your success measured? We share with you in this bonus module the key to showing your brilliance when: Achieving commercial success Managing your sales Managing everything the customer sees, hears and feels Influencing and achieving customer satisfaction Achieving …

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ISE05 | Clever Closing

Module Overview Closing – this is what you’ve been working towards, getting a Reservation.  To get more Reservations, in less time, to avoid running out of selling before the customer is ready to buy and worse, missing sales because you believe that if a customer is interested, they’ll signal to you that they are ready! …

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ISE04 | Engaging Demonstrations

Module Overview We want to help you to be better at engaging your customer in the demonstration. The demonstration is your opportunity to sell on emotion, to get progressive closes and to agree your next step. It is a multi-layered event in the sale and an engaging demonstration is fundamental to the customer’s buying decision and …

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ISE03 | Using Your Sales Tools

Module Overview When we are working with customers and when you know all that you need to know in order to sell, using your visual sales tools effectively is critical to the way in which a customer feels that a home on your development makes perfect sense to them. High value product sales are based …

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