Post Occupation Service

High customer satisfaction scores are the applause for all the hard work you put in, let us help you make this aspect of your role…

Managing Legal Completions

This lesson gives you a sense of the depth of our knowledge in the days leading up to, and the actual day of legal completion.…

Countdown to Completion

The actual point of legal completion needs intense management at site level and with good planning and practical occupation plans you’re able to provide the…

Proactive Sales Progression

We are intent on making sure that all sales are progressed so that they meet key dates and any problems are seen in time to…

Delivering Experience Over Process

‘WOW’ Service is customer-centric style that makes a difference to everyone involved in the process of buying a new home. Building customer-centric, WOW Service, as…

Customer Experience at its Best

This is an introduction to the very best in Customer Experience ; we help new homes businesses increase their customer experience and satisfaction. How can…