Taster Lesson Overview High customer satisfaction scores are the applause for all the hard work you put in, let us help you make this aspect of your role easier and your customer experience the best it possibly can be We know what measures you can incorporate into your daily round to secure higher customer satisfaction …
Taster Lesson Overview In this taster lesson, we will give you a sense of the depth of our knowledge in the days leading up to, and the actual day of legal completion. In our full Managing Legal Completion module, we include our thoughts on creating Occupation Plans, what to include, who to share it with …
Taster Lesson Overview The actual point of legal completion needs intense management at site level and we can share with you how we assure this with good planning and practical occupation plans to provide the best customer experience. Lesson Content In this taster lesson we will give you an insight in: Countdown to completion – …
Taster Lesson Overview We are intent on making sure that all sales are progressed so that they meet key dates and any problems are seen in time to resolve them without holding up the parties involved – or the cashflow of your business Lesson Content In this taster lesson, we will look give you an …
Taster Lesson Overview ‘WOW’ Service is a style of customer centric service that we know makes a difference to everyone involved in the process of buying a new home. Building customer-centric, WOW Service, as you balance the selling and service responsibilities of the sales role needs care and attention – when we are in conversation …
This module gives you an introduction to the very best in Customer Experience. We are used to helping developers increase their customer journey and satisfaction. How can we help you to achieve improved results? About Our Customer Experience Modules Every customer deserves an amazing experience; and all site-based (and head office) teams want to provide …
